This week, we delved into hardware lifespan and fail rate. We also discussed resources for troubleshooting.
Hardware Life Span and Fail Rate
In reviewing hardware lifespan and failure rates, I found it interesting that unit costs can be associated with the quality of internal components. Typically, budget-friendly devices have a shorter lifespan and a higher failure rate, while higher-cost devices have a longer lifespan. This is attributed to the quality of the components inside a device.
While higher-end components may last longer, there is always the concern that devices will become outdated due to advancements in hardware and software.
Troubleshooting Resources
When dealing with components that may fail, it is important to know the available resources for troubleshooting and resolving issues.
While technical support from a hardware/software manufacturer may resolve your issue, it is important to have backup resources for times when tech support is unavailable. The resources I have found valuable are solved tickets, locally stored documentation, manuals, and other members of the IT department.Utilizing these resources can provide an efficient and effective resolution.
Conclusion
It is important to keep in mind the lifespan of computer components and how quality factors into purchasing decisions. These components will eventually fail, and when they do, it is a good idea to use all available resources to find the most time-efficient and effective method for resolving the issue.
What resources will you use when issues arise?
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